A Message of Support From Child Matters

COVID-19 - Resources for Social Services Workers


Read our Return to School Resource to assist both you and the children/tamariki in your care.

The team at Child Matters are working hard to continue to offer our services to the social sector as you face these unprecedented challenges. Free support on offer includes:

  • Free Consultation Service – We will continue to offer a full consultation service free of charge and you can access this by contacting our National Services Manager Megan West on 022 547 7505
  • Resources available - We know the need for at risk children is increased during this time so we will provide you with as many good resources as possible which will be sourced from international and national experts.
  • Continued Education – We are working hard to have our education services on-line as quickly as possible and will keep you updated about this.

We will continue to adapt our services to meet the needs of the sector as we all go through this journey together. Please keep an eye out on our Facebook Page for regular updates on all of the above.

Take care,
Jane Searle
Child Matters Chief Executive

Child Matters COVID-19 Protocols

  1. Students and staff should remain at home if they are sick, have any COVID-19 symptoms, are in isolation, or are awaiting COVID-19 test results.
  2. Child Matters will collect contact tracing information for all students, staff and visitors. Tutors will complete attendance sheets and will give a briefing to all students reiterating these guidelines at the commencement of each training.
  3. Hand sanitiser will be available for use, and all people should ensure they regularly wash and dry their hands.
  4. Physical distancing of at least 1 metre will be maintained. Child Matters will only use venues where this can be upheld.
  5. There will be no shared resources or interactive activities that require students to be in close proximity to each other.
  6. There will be no food or refreshments offered. Students will be required to bring their own food and hot/cold drinks.
  7. Child Matters will disinfect and clean all facilities regularly, particularly surfaces and items that come into frequent contact with different people.

Resources for Social Services Workers