Training & Courses
Explore our foundational, intermediate, or advanced level child protection training
At Child Matters, we believe that every adult has a role to play in keeping children safe. Start building your knowledge and confidence to protect tamariki and rangatahi.
Complete basic foundational child protection training before upskilling in intermediate training. Passionate child protection advocates and kaimahi can then pursue advanced training.
4 hours | from $150pp (GST exclusive)
Online ↗ or In-Person ↗
1 hour | $47.83pp (GST exclusive)
Online - Self paced ↗
1 hour | $47.83pp (GST exclusive)
Online - Self paced ↗
30 mins | $30.43pp (GST exclusive)
Online - Self paced ↗
45 mins | $47.83pp (GST exclusive)
Online - Self paced ↗
We can bring our expert training directly to your organisation with tailored, in-house sessions designed to meet your team’s unique needs.
2 hours | $75pp (GST exclusive)
Online ↗
5 days | $750pp (GST exclusive)
In-Person ↗
Child Protection in Practice (Level 3 NZQA Certified)
6 weeks | $825pp (GST exclusive)
Registrations opening soon - Sign up to our mailing list to be notified ↓
Receive ongoing support through Learn & Connect:
Strengthening Child Protection Practice
This series of online networking webinars are designed specifically for Designated Persons/Child Protection Leads. These sessions provide a valuable opportunity to build your knowledge, strengthen your practice, and connect with others in similar roles across Aotearoa.
NZ Diploma in Child Protection (Level 5 NZQA Certified)
1 year | $1,165pp (GST exclusive)
Registrations opening soon - Sign up to our mailing list to be notified ↓
Frequently Asked Questions
Who should attend Child Matters training?
Our training is designed for anyone working with or supporting children and young people, including educators, healthcare professionals, social services, community organisations, sports clubs, faith-based organisations, volunteers, and even parents who want to remain vigilant.
Can I complete my training online?
How long do courses take to complete?
Course lengths vary depending on the topic and delivery format. Some online courses can be completed in under an hour, while more in-depth studies take place over multiple sessions spanning up to a year for our Diploma.
Are the courses suitable for beginners?
Yes. Our training is designed to support people at all levels of experience, from those new to child protection through to experienced professionals seeking to strengthen their knowledge and practice. We recommend starting with our foundational training.
Do participants receive a certificate of completion?
Yes. Participants receive an electronic certificate of completion for most of our training courses and webinars.
Do you provide in-house training?
Yes. We offer in-house training for organisations and teams, both in person and online, depending on your requirements and location.
Can training be tailored to my organisation?
Yes. We can tailor training to reflect your organisation’s sector, services, policies, and learning needs to ensure the content is practical and relevant.
Are discounts available for charities?
We aim to support the wider community sector wherever possible and offer discounted in-house training for registered charities. Terms and conditions apply.
How often do I need to renew or advance my child protection training?
Regular refresher training is recommended to ensure knowledge is current and staff remain confident in recognising and responding to concerns. You should refer to your Child Protection Policy to see what the expectation is within your organisation. Failing that, Child Matters recommends that training is refreshed every 2-3 years.
Are webinars live or recorded?
Can I book for multiple staff members?
Yes. Organisations can register multiple staff members for workshops, webinars, or eLearning programmes. Depending on how many people you would like to register, it may be more cost effective to host in-house training.
Our training philosophy
Rapunga whakaaro
We want you to get the most out of your child protection training with us.
That's why we offer a tiered approach to training, providing flexibility for learners and delivering different levels of training knowledge to suit different roles.
Creating a strong child protection culture starts with ensuring all staff have foundational knowledge. Those with additional responsibilities, such as the Designated Person for Child Protection or Child Protection Lead, will require more specialised training to confidently respond to concerns, support colleagues, and lead good practice within their organisation.
Can't find what you're looking for?
Contact us.
"It was very well put together and easy to follow. The tutor mixed the presentations with real life situations which made it a lot clearer."
Participant of Working Together for Vulnerable Kids Seminar
"The course was enlightening; a lot was packed into 4 hrs. However, the exercises and discussion were good for solidifying some of the learnings."
Participant of Child Protection Essentials: Identify, Respond, Report Workshop
"The tutor was very knowledgeable about every topic and she poses a positive vibe despite the hard and sensitive topics. A very good tutor."
Participant of Child Protection Studies Programme
"Karen was very lovely and informative! I enjoyed her own personal experiences that connected to the training. She is very approachable!"
Participant of Child Protection Studies Programme
"Karen is a treasure - she is such a wealth of knowledge and is able to talk from experience. She is also mindful of the different people in the group and how some topics could be triggering or hard for them. You are very lucky to have her on your team."
Participant of Child Protection Studies Programme
"Very much required, I wish everyone got the opportunity to do a course like this ... I took a lot away, not only in the course itself but also in the networking opportunities with other organisations present."
Participant of Child Protection Studies Programme
"I enjoyed the programme very much. I found it very informative, confronting and supportive. The content in the programme was very up to date, real and easy to understand."
Participant of Child Protection Studies Programme
"The program was the right length, and it tied it all together at the end which gave a good sense of closure."
Participant of Child Protection Studies Programme
"Overall very good. Liked the speakers that came in. The content of the course was great."
Participant of Child Protection Studies Programme
"Instructions have been clear and concise, sharing information confidently. The Team (Child Matters) have been able to provide relevant answers to questions asked via 'chat' and throughout the presentation. PowerPoint presentation was well received, and information is relevant for our roles here at STRIVE Community Trust."
Participant of Role & Responsibilities of the Designated Person for Child Protection Webinar
"Alan is an exceptional, passionate, and knowledgeable facilitator. It was a pleasure to learn from him."
Participant of Role & Responsibilities of the Designated Person for Child Protection Webinar
"The facilitator was excellent. Engaging and a clear communicator."
Participant of Role & Responsibilities of the Designated Person for Child Protection Webinar
"Very good - checked in with us, checked we were all ok, acknowledged at the beginning that this could be a sensitive subject etc."
Participant of Role & Responsibilities of the Designated Person for Child Protection Webinar
"Well informed about the topic and also how it relates to our particular organisation. Easy to listen to and hold our attention."
Participant of Role & Responsibilities of the Designated Person for Child Protection Webinar
"Alan was very clear and concise in leading this webinar, and with the information he shared. Our group learnt a lot, and there was reinforced with the advice that Alan shared."
Participant of Role & Responsibilities of the Designated Person for Child Protection Webinar
"Alan presented really well, knew his contents & gave good practical recommendations as a DP. I appreciated his cultural practices around karakia, pronunciation was brilliant."
Participant of Role & Responsibilities of the Designated Person for Child Protection Webinar
"Alan was an excellent facilitator and managed a large group of people with a wide range of different experiences/ knowledge very well."
Participant of Role & Responsibilities of the Designated Person for Child Protection Webinar
"Very well spoken, clear and easy to understand. Took our questions and feedback and went forward to make more information available to us. Clearly comfortable in the role and well experienced and prepared."
Participant of Role & Responsibilities of the Designated Person for Child Protection Webinar
"He was very open to creating the opportunity for people in the room to talk while maintaining control over time management and ensuring the content of the training was covered."
Participant of Role & Responsibilities of the Designated Person for Child Protection Webinar
"I did a previous course online with Alan and he is a fantastic presenter. Great pace, relatable, knowledgeable and very authentic - which is such a skill online! I have also noticed that Alan has a wonderful way of managing different dynamics and making everyone safe to share."
Participant of Role & Responsibilities of the Designated Person for Child Protection Webinar
"Interesting to hear different perspectives from colleagues in the breakout room discussions and how risk is perceived and how this would affect their teams' perspective on how they respond and manage a risk situation."
Participant of Role & Responsibilities of the Designated Person for Child Protection Webinar
"It was informative, succinct and straightforward, I enjoyed connecting with others across the country, and I felt like I learnt some helpful things to help me in my role."
Participant of Role & Responsibilities of the Designated Person for Child Protection Webinar
"Great information. Helped me to refocus with a child protection lens when dealing with disclosures and other issues."
Participant of Role & Responsibilities of the Designated Person for Child Protection Webinar
"Found the information presented, along with case study problem solving, to be beneficial. It was my first time attending a course like this."
Participant of Role & Responsibilities of the Designated Person for Child Protection Webinar
"Excellent webinar I found the way it was run very easy to understand and were able to comment and interact well with those attending and the information is very helpful."
Participant of Role & Responsibilities of the Designated Person for Child Protection Webinar
"I have been extremely impressed with both of the courses I have taken part in. You have developed very simple ways of presenting complex content, making it digestible."
Participant of Role & Responsibilities of the Designated Person for Child Protection Webinar
"Thank you for offering your story so sincerely with a purity and true intention for us to learn. Thank you for creating a space that felt safe where no organisation was put in a 'bad' light. But showing opportunitues what can and should be done."
Participant of Working Together for Vulnerable Kids Seminar
"She was amazing. Made engagement easy and not daunting and shared some of her own great insight that was relatable."
Participant of Working Together for Vulnerable Kids Seminar
"Engaging tutor who made the information 'real'. Very clear teaching."
Participant of Working Together for Vulnerable Kids Seminar
"She was great. Very knowledgeable, relatable and easy to listen and relate to."
Participant of Working Together for Vulnerable Kids Seminar
"She was great, kept the programme flowing and delivered the information in a way that kept everybody interested."
Participant of Working Together for Vulnerable Kids Seminar
"I think that Karen was very insightful and real. I loved her approach and the way she discusses things. Her depth of knowledge was brilliant to learn from and I felt like there was no question too silly."
Participant of Working Together for Vulnerable Kids Seminar
"Excellent presenter and to share a lived trauma in the manner she did was extremely brave as well as establishing a connection that made the day so much more real."
Participant of Working Together for Vulnerable Kids Seminar
"Keep up the amazing work. You're vast array of informstion and lived experience made for an awesome days learning. I really appreciated the chance to attend and look forward to the next one."
Participant of Working Together for Vulnerable Kids Seminar
"Karen was an amazing tutor, she is authentic and shares real industry insight, challenges and open kōrero to provoke deeper thinking."
Participant of Working Together for Vulnerable Kids Seminar
"Alan was excellent in his knowledge and valuable insights he gave us."
Participant of Working Together for Vulnerable Kids Seminar
"I loved the energy he brought to the session. His genuine passion for this topic and experience he brings."
Participant of Working Together for Vulnerable Kids Seminar
"Karen did a great presentation. It was clear and straight to the point. I enjoyed the whole session and It certainly refreshed my learning."
Participant of Working Together for Vulnerable Kids Seminar
"While having to deal with some heavy stuff it still felt like a safe way to learn and engage! Ka pai."
Participant of Working Together for Vulnerable Kids Seminar
"The tutors delivery was excellent and the content was given in a way that was understandable."
Participant of Working Together for Vulnerable Kids Seminar
"Very informative, got us to network with others in that space, and OT did a good job of explaining what they did."
Participant of Working Together for Vulnerable Kids Seminar
"Karen did a great presentation. It was clear and straight to the point. I enjoyed the whole session and It certainly refreshed my learning. Great course content and everyone working with children should have the chance to have it to strengthen our overall aim of working together and sharing information."
